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About the Designer

My Approach and Inspiration

I’m exceptionally organized and naturally drawn to creating clarity out of complexity, with a strong ability to discern information and manage projects efficiently. I’m dedicated to continuous improvement, always looking for ways to boost productivity by adapting quickly to new technologies, concepts, and skills. I bring thoughtful communication, professionalism, and cross‑functional awareness to every project I take on. Personally, I love organizing and finding efficiencies wherever I can, and when I’m not designing learning experiences, you’ll usually find me outside - hiking, gardening, or exploring nature. That connection to the outdoors is the heart behind the BrightBee theme and the creative energy that inspires my work.

Education

  • M.S.Ed., Learning Design & Technology - Purdue University (Anticipated May 2028)

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  • ​M.A., International Studies - Central Connecticut State University, graduated May 2019

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  • ​B.S.W. / Criminal Justice - Westfield State University, graduated Summa Cum Laude May 2007

Experience

Instructional Design & eLearning Development

  • Utilize the ADDIE model to design, develop, and evaluate large‑scale digital learning for 20,000+ medical examiners and claims processors at the Medical Disability Examination Office (MDEO) at the Department of Veterans Affairs 

  • Lead training project workgroups, guiding SMEs through the Analyze and Design phases to produce high‑quality course content

  • Conduct post‑assessment data analysis using the Kirkpatrick Model to improve learner retention and ensure regulatory alignment

  • Develop multimedia eLearning using Articulate 360, Adobe Captivate, Photoshop, Audition, Premiere Pro, Acrobat, and Express for nationwide training initiatives

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Training Leadership & Program Management

  • Directed comprehensive training programs for a 200‑employee Regional Office, including compliance oversight and management of a training budget

  • Designed and facilitated leadership development workshops and professional growth programs

  • Built and maintained SharePoint sites, newsletters, and LEAF documentation to support organizational learning and communication

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LMS Administration & Learning Technology

  • Managed multiple Learning Management Systems, including TMS and TRAIN, ensuring smooth delivery and tracking of training content

  • Leveraged AI tools (GPT chats, copilots) to streamline content creation, automate workflows, and support data‑driven decision‑making in training operations

  • Proficient in Microsoft 365 (Planner, SharePoint, Power Automate, Power Apps, Word, PowerPoint, Excel, Teams, Outlook) for instructional workflows and project management

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Training Facilitation & Instruction

  • Served as an instructor at the National Training Center, delivering entry‑level training on VA benefits and regulations to new employees

  • Delivered numerous benefit briefings to diverse audiences, adapting content for internal and external stakeholders

  • Coordinated onboarding training, mentored employees, and led multiple leadership development initiatives across roles

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Additional Relevant Experience

  • Participated in user acceptance testing for early‑stage software development, providing insights to improve training and implementation workflows

  • Conducted policy and procedure updates and performed data analysis to support training and operational improvements

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